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COVID-19: BankPurely® Relief Programs and Updates

As concerns about the coronavirus (COVID-19) continue, we want to assure you that BankPurely is closely monitoring the latest reports from the Centers for Disease Control and Prevention (CDC) and we continue to take precautionary measures to ensure the health and safety of our customers and employees.

We will continue to provide updates as new information and programs become available. Our goal is to provide information on temporary financial support aimed at helping our customers withstand the financial pressures caused by the COVID-19 health crisis. We also want to make you aware of any security issues or scams that are being utilized by criminals. Below is some useful information and links to some of the programs currently available.

Consumer Customers

The Federal Reserve has passed an interim rule that no longer limits the number of monthly transactions from savings accounts. You can now make an unlimited number of transfers and withdrawals from your savings accounts.

Security Alert

At BankPurely, protecting our customers during this uncertain time is our main priority. Criminals are taking advantage of the fears surrounding the COVID-19 Pandemic, and fraud-related scams are increasing. Scammers look for opportunities to take advantage of the vulnerable, especially during times of emergencies or natural disasters.


We are all in this together and we will get through this together. Our thoughts are for the well-being of you and your family, now more than ever. Please reach out to us at 844.878.7359 (855.858.0999 TTY/TDD), Monday – Sunday from 7 a.m. to 11 p.m. ET, if there is anything that we can do to assist you.

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